Report an Issue
Help us maintain a safe and secure marketplace by reporting suspicious activity, policy violations, or safety concerns. Your reports are confidential and help protect our community.
If you are in immediate danger or suspect illegal activity
Contact local law enforcement immediately by calling 911, then report the incident to us using the methods below. Do not delay emergency response to file a platform report first.
Report immediate safety risks, threats, or dangerous behavior.
- • Threats or harassment
- • Unsafe meeting locations or practices
- • Users encouraging illegal activity
- • Violence or intimidation
- • Unsafe firearm handling
Report suspected scams, fraud, or other suspicious behavior.
- • Suspected scammers or fake profiles
- • Fraudulent listings or payments
- • Identity theft attempts
- • Suspicious pricing or deals
- • Users requesting license photos
Report violations of our community guidelines or terms of service.
- • Prohibited item listings
- • Inappropriate content or language
- • Spam or multiple accounts
- • Terms of service violations
- • Misuse of platform features
Report website bugs, security vulnerabilities, or technical problems.
- • Website bugs or errors
- • Security vulnerabilities
- • Performance issues
- • Mobile app problems
- • Account access issues
For many issues, you can report directly through the platform:
Report Listings
Use the "Report" button on any suspicious or inappropriate listing to flag it for immediate review.
Report Users
Visit a user's profile and use the "Report User" option to report suspicious behavior or policy violations.
Message Reporting
Report inappropriate messages or harassment directly from your message conversations.
Review Disputes
Contest unfair reviews through your profile settings if they violate our review policies.
Immediate Review
Our safety team reviews all reports within 4 hours. Critical safety issues are escalated immediately.
Investigation
We thoroughly investigate reports, gathering evidence and interviewing involved parties as needed.
Action Taken
Appropriate action is taken, from warnings to account suspension. You'll receive an update within 48 hours.
Government Reporting
- • RCMP Canadian Firearms Program: 1-800-731-4000
- • Crime Stoppers: 1-800-222-8477
- • Canadian Anti-Fraud Centre: 1-888-495-8501
- • Local law enforcement: 911 (emergencies)
Platform Resources
All reports are treated confidentially, and your identity is protected. While providing contact information helps us follow up on your report, you can submit anonymous reports if preferred. However, we may not be able to provide updates on anonymous reports.